The process
How it works
A consistent process for every service line, so you always know what has happened and what is next.
- 1
Create your account
Sign up in under a minute and get a secure client portal for all of your matters.
- 2
Start an application
Answer a guided set of questions for your service and save your progress at any point.
- 3
Upload your documents
Send documents through encrypted storage and see exactly what is still outstanding.
- 4
Track to completion
Follow every status change, message our team and download your finished documents.
One portal for every matter
Applications, documents, appointments, invoices and messages in a single secure account.
Clear status at all times
Every application shows its current stage, what we need from you and what happens next.
Secure document handling
Files are stored in private, encrypted storage and shared only through expiring links.
Talk to a real person
Message your case team from inside the portal or book a call when you need one.